Terms & Condition

Welcome to the artesanoscrubscaps.com website.
At artesanoscrubscaps.com we are committed to protecting and respecting your privacy. This notice sets out key information regarding artesanoscrubscaps.com and how any personal data you provide to us will be processed. For all other information regarding our services, please refer to our Terms & Conditions.
If you would like more information about how we collect, use and store your personal data, you can contact us at any time by emailing [email protected].

ABOUT US

The artesanoscrubscaps.com website is owned and run by Laura Germano. Laura Germano (referred to here as “we”, “our”, “us”) is part of artesanoscrubscaps. If we use the term “our Group”, this means us and our subsidiaries, our ultimate holding company and its subsidiaries (or any of them). The term “our online services” refers to artesanoscrubscaps.com. If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.

WHAT PERSONAL DATA DO WE COLLECT AND WHY?

We collect your personal data when you place an order, call our Customer Care team, sign up for our marketing communications, browse our website or use the other services offered by our website (https:artesanoscrubscaps.com). The data we collect includes details you provide to us, such as your given name and surname, and your shipping and billing addresses. We also collect data regarding your shopping habits and the pages and products you have viewed from your use of the website. We use this data to:
• Take your orders, process your payments and deliver the items you have purchased;
• Provide any additional services you have requested, such as our marketing communications;
• Give you access to services reserved for registered users, such as Wish Lists and product notifications;
• Deliver your artesanoscrubcaps.com POST, if you are a customer or account holder;
• Provide you with help and assistance via our Customer Care team;
• Personalize your visit to the website and ensure that content from our site is presented in the most effective manner for you and for your computer.
Under the Law, we must have a valid legal basis to process your data. In most instances, we will process your data because we have a contract with you to deliver your purchases or artesanoscubscaps.com POST, or to provide you with other services you have requested. We will also use your personal data to send you sales and marketing communications that we believe may be of interest to you if we have your explicit consent for this activity, or if you are an existing customer where we have a legitimate interest in communicating with you. You can opt out of sales and marketing communications from us at any time.

WHO WILL PROCESS YOUR DATA?

Your personal data will be processed by artesanoscrubscaps.com, as the data controllers, and may also be processed by other Group companies acting under our instructions.
We may also retain the services of external suppliers to help meet our business needs and may share your data with these suppliers. These suppliers have been selected after a rigorous evaluation process and chosen for their security, reliability and competence. They will process your data only under our instructions. Some of these suppliers and some Group companies. Where this is the case, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.

HOW LONG DO WE KEEP YOUR DATA?

We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing. For example, the data collected during your purchase of goods on https://artesanoscrubscaps.com are retained in accordance with local tax law, while those data used to send you our marketing communications are retained until you ask to be unsubscribed.

WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA?

Under the Law, you have the right to:
• Know what personal data of yours we are processing, where that data came from and how we are using that data;
• Ask us to update, correct or supplement the data we hold about you;
• Withdraw consent for processing for a specified purpose;
• Ask us to delete or erase your data from our systems;
• Limit or oppose our processing of your data;
• Ask us to supply the personal data we hold about you in an easy readable electronic format or transfer that data direct to a third party nominated by you.
You can exercise these rights at any time by emailing [email protected]. If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with the supervisory authority responsible for compliance with the rules on personal data protection in your jurisdiction.
This Privacy Policy may undergo changes and additions from time to time. Where possible we will inform you of any changes, but please check the contents periodically. The date of issue and version number are shown at the beginning of the notice.

SECURITY

We protect your personal data with specific technical and organizational security measures aimed at preventing your personal data from being used illegitimately or fraudulently.
In particular, we use security measures that guarantee: encryption or pseudonymization of your data; the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Artesanoscrubscaps.com undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of processing.

CHANGES TO THIS NOTICE

We keep our Privacy Policy under regular review in order to reflect changes in our services and in privacy regulation. This Privacy Policy was last updated on 20 March 2021.

HOW THIS INFORMATION MAY BE USED?

Whenever you give us your personal information we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, on the data entry forms you complete, in any relevant terms and conditions and on pages or emails which link to the data entry forms.
When you use our services:
If you use any of our services, register for or attend one of our events, set up, look at or change your account details or contact your personal shopper or a member of our Customer Care team, we will record your personal details. Your information will be used in the first place to provide the products, services or information you have asked for and to provide you with a personalized shopping experience. We keep the information you provide and may use it for several purposes, including: (i) accounting, billing, reporting and audit; (ii) credit checking or screening; (iii) authentication and identity checks; (iv) credit, debit or other payment card verification and screening; (v) debt collection; (vi) safety, security, health, training, administrative and legal purposes; (vii) data matching and dedupe, statistical and market analysis, and marketing information; (viii) advertising and marketing for us, our Group; (ix) developing, testing and maintaining systems; (x) studies, research and development; (xi) customer surveys; (xii) customer care and to help us in any future dealings with you, for example by identifying your requirements and preferences; (xiii) where required by law or in connection with legal proceeding or disputes; and (iv) any other uses set out in the terms and conditions for use of our services. For these purposes we may disclose your information to one or more of the other organizations listed in the section called “who we will share your personal information with”.
Saved payment card details will only be shared with our payment partner and not with any other third parties and will only be used to process your order, using our payment partner’s systems.
We may also use your personal information to send you marketing updates, as detailed in the next section.
Tracking how our online services are used:
We collect and use third parties to collect and share with us, information from lots of visitors to our online services and analyze it to build up a picture of how people use our websites. This helps us improve the services we offer. We may also give anonymous statistics about visitors to other, reputable organizations, but the information we provide will not include details that would allow these organizations to identify you. For more information on our use of cookies, please read our cookie policy.

CUSTOMIZATION OF OUR ONLINE SERVICES AND ADVERT TARGETING.

We may use the information you give us about yourself and the information we collect via cookies when you use our online services to build up a picture of your interests. We may then use this information to try to make sure that when we send you marketing communications and when you visit our websites or use our online services, you don’t miss offers and information that might interest you. This information may also be used by our marketing agency and networks, to advertise our own or our products and services to you when you visit artesanoscubscaps.com websites and another online’s services. This is called advert targeting or interest-based advertising. For more information on how to reject targeted advertising or interest-based advertising cookies please read our cookie policy.

TESTIMONIALS

If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will ask for your permission before we publish it.
Comments and reviews submitted to our online services:
If you wish to submit a comment or feedback on a network or article featured on our services, we may (but are not obliged to) publish your comment online or offline to promote our business and our services. We will collect your name or username which will be displayed next to your comment and e-mail address, which will not be published, but which we may use to contact you in relation to your comment.

SOCIAL NETWORKS

If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Tik Tok, YouTube information you provide will be subject to the Artesanoscrubscaps.com privacy policy, as well as this privacy policy.

DIRECT MARKETING

For information on how we may market to you, please read the section called “marketing opt-in and opt-out provisions”.
Customer surveys:
Every now and again, we may ask you for your opinion on our services and the products you have purchased through our services. When we do research or surveys, we may use cookies and may combine the information collected by those cookies with your answers.

WHO WE WILL SHARE YOUR PERSONAL INFORMATION WHIT

We will share your information with other companies in our Group, who may use it for their own business purposes, as set out in their privacy policy. These purposes may include financial reporting and analysis, strategic planning, the development of customer segmentation and metrics to provide a consistent view of our customer base, research and analytics, to help us source the right products in future and make better product recommendations, more effective targeting of our marketing campaigns, the creation of inspiring content and editorial features, the development of new products and collaboration opportunities with designer brands. It will also be used to provide more tailored marketing by phone, post, email, SMS or any other means (electronic or otherwise) and you expressly agree to such use.
From time to time, we may engage Artesanoscrubscaps business partners to provide information about you or to collect personal information on our behalf. We may also share or match your data with our business partners to provide you with the products, services or information you ask for or for interest-based advertising. We may pass your information onto one or more of the following organizations: (i) data processing companies, mailing houses and other suppliers working on our Group’s; (ii) ad-serving agencies and other advertising intermediaries; (iii) credit reference or fraud prevention agencies, which may keep a record of that information; (iv) research students, universities and other research and development organizations; (v) regulatory bodies, government and enforcement agencies, such as the police.
Every now and again, we receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organization asking for it.
We collate information about site traffic, sales, wish lists, and other commercial information which we may pass onto third parties, but this information does not include any details which can identify you personally.

MARKETING OPT-IN AND OPT-OUT PROVISION

We offer you the chance to receive news and updates which, depending on your preferences, we will discuss with you by phone or live chat or send to you via email, SMS and/or direct mail. These include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. You can opt-out of receiving these updates, if you wish.
We may also ask you if you want to receive marketing if you enter a promotion or attend an event thrown or sponsored by us. Other companies in our Group may also pass your personal information to us for marketing use.
Marketing communications you subscribe to will only be sent by our Group.
You have the right to ask us not to use your personal information for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Whenever you receive direct marketing from us, we will tell you how to unsubscribe or by email at [email protected].
If you tell us that you do not want to receive direct marketing, we will still contact you in order to provide you with products and services you request and for administration purposes.

SAFEGUARDING YOUR PERSONAL INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided to us. We have put in place technology and security policies which are designed to protect the personal information we hold about you. We also follow the security procedures that applicable privacy laws require. These covers storing, using and releasing any information you have provided and, as well as measures designed to prevent unauthorized access or use. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use.

HOW WE CAN MAKE CHANGES TO THIS POLICY

We may update this privacy policy from time to time so you may want to check it each time you give us personal information or use our websites.
If you require more information, please contact our privacy officer at [email protected].

COOKIE POLICY

What is a cookie and what is its purpose?
A cookie is a small file that is sent to the browser and saved on your device when you visit a website like artesanoscrubscaps.com (“the website”).
Cookies allow the site to function efficiently and improve its services, in addition to providing information to the site owner for statistical or advertising purposes, primarily to personalize your navigation experience by remembering your preferences (for example, remembering the language and currency you set, in order to recognize you at the next visit, etc.)
Which cookies do we use and for what purposes?
Our website uses various types of cookies and similar technologies, each of which has a specific function. Below is a table explaining them.
Type of cookie function
1. Navigation cookies
From the first access these cookies allow the website to function correctly and allow you to view content on your device by recognizing the language and market of the country from which you’ve chosen to connect. If you are a registered user, they will allow you to be recognized and to access the services offered from the dedicated areas. Navigation cookies are technical cookies and are needed for the functioning of the website.
2. Functional cookies
These cookies allow, based on your express request, for you to be recognized when you subsequently access the website, so that you do not have to enter your information each time (for example: Remember me”).
If you have added items into your Shopping Bag and closed the session without completing the purchase and without eliminating those items, these cookies allow you to continue the shopping experience the next time you access the website (within a limited period,) finding the same articles that were selected.
Functional cookies are not essential to the functioning of the website, but rather improve navigation quality and experience.
3. Analytical cookies
These cookies are used to prepare statistical analyses on the navigation methods of our website’s users. We treats the results of these analyses anonymously and exclusively for statistical purposes only if the service provider uses the cookies to connect to the browser used or other devices used to navigate on the website. The website uses certain services which, entirely independently, install their own cookies.
Our own marketing and profiling cookies
These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. These cookies are those that have been sent by our trusted companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With the cookies we do not have control of the information provided by the cookies and we do not have access to this data. This information is entirely controlled as described in the respective privacy policy.
4. Social Network cookies
These cookies are necessary to allow your social account to interact with our website. For example, they are used to express your appreciation and to share it with your social networking friends. The social network cookies are not needed for navigation